Frequently Asked Questions

Click 'Register' in the top menu, fill in your details, choose a subscription plan, and submit. Your account will need admin approval before you can log in.

To maintain a secure, spam-free platform, all new accounts are reviewed by an administrator before activation. This usually takes a short time.

Your account is likely still pending admin approval. You'll be able to log in once an administrator approves your registration.

We offer two plans: Monthly at KSh 1500/month, or Yearly at KSh 750/month (billed annually) — saving you 50%.

Yes! Contact our support team and we'll help you switch between monthly and yearly billing.

Contact us to learn about current trial offers and promotions.

Absolutely. There are no long-term contracts. You can cancel your subscription whenever you wish.

Each account can manage up to 10 properties by default. If you need more, contact our support team to increase your limit.

Yes! You can record income from Airbnb, Booking.com, VRBO, or direct bookings, and more — each entry lets you specify the platform.

Yes. Enter the gross amount and platform fee, and we'll automatically calculate your net earnings.

Yes, you can export all your transactions to CSV format, filtered by date range and property — perfect for accounting and taxes.

Click 'Forgot password?' on the login page, enter your email, and you'll receive a secure reset link valid for 1 hour.

Yes. Your passwords are encrypted, all forms are protected against attacks, and your data is never shared with third parties.

No. Your properties, income, expenses, and guests are completely private to your account.

Click 'Contact Support' at the bottom of the website pages, We're happy to help!

Our support team Monitors tickets Monday to Sunday.